The Spindle Blog

Absolutely nothing will be on sale! 

But, we will be open from 10AM to 2PM on Saturday, the 13th.

Come visit us in Acton or give us a call.

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In September, we began having our latex poured as a three inch block rather than cutting it from a six-inch block like we had done in the past. We chose to make the change for multiple reasons. One of the reasons is we saw an improvement in the durability and performance. But, pouring it as a three inch block requires more latex to be used. So, our latex prices have gone up.

Unfortunately, we could not absorb the cost increase any longer. While we want to always make an affordable latex mattress, we chose to improve our natural latex mattress.

So, take the plunge now and save some money or hold tight and find out what we have in store for you.

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What I mean by it depends is what is the makeup of the cover, quilting foam, FR solution or fiber used in the cover on top of the latex. Most latex is constructed with air holes sometimes call pincore. This allows air to travel through the latex allowing surface heat to dissipate from the sleeper’s skin surface. Generally, most urethane foams particularly memory foam will trap heat to a greater degree than latex. There is some latex sold without pincore holes in it, in this case these mattresses will sleep hotter.

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Return policies vary from none to infinity, making this subject confusing at times. Of course there are usually restrictions put on unlimited returns, however there is another side to the debate. I recently was at large national price club store after the holidays and witnessed a lady returning a Christmas tree. Wow I thought, is there something defective with the Christmas tree or was she just taking advantage of the store’s no questions asked return policy. As a shopper 

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If you are an avid reader of our blog, you may remember this post a few weeks ago.

Well, my dream came true. We received a threatening email. A person told us that they will be posting around the interwebs that we are a sleazy company. In the end, he would be setting out to personally destroy my company and livelihood.

(I assume that it was a threat. That is the funny thing about words and other forms of communication; it is easy to infer something, but it may not have been the person’s motive. But, when you read it with your biases, you come away with a different opinion. This is one of the struggles with electronic communication. You do not hear tone and there is no way to clarify understanding. It is a one way communication. And, while we asked for a return phone call and even gave him my personal cell number, we were not contacted unfortunately.)

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Many latex purest may think there is no point in putting a quilted layer on the surface of a latex core. The argument is that it is the ultimate comfort layer and should be as close to the surface of the mattress with little or no urethane foam, polyester fiber, wool or cotton fiber between the sleeper and the latex below. Before I address the benefits or lack thereof of any of those materials it is important that we address compliance to CFR 1633 open flame tests.

As you probably know all mattresses made and sold in the United States have to be in compliance of the 1633 regulation. Latex is an interesting animal, it requires not only surface flame resistance, but thermal heat resistance. Urethane foams only require surface flame resistance, but do not require thermal resistance. This enables urethane foams to achieve compliance with very thin knitted socks, however latex needs something thicker which will block thermal transference of heat. Insulation similar to but not as thick as you place in the walls or attic of your house. There have been advances in thermal protection that are thinner than was originally required, however it is still thicker than the thin socks that will protect urethane foam. My point is that in latex mattresses sold in the USA there will always be something more than just the outer covering.

OK, now we can address the benefits of other quilting materials that are optional and not required by law.

  1. Urethane Foam: In my opinion in most if not all case definitely no. The manufacturer is only adding additional fluff to make the mattress more cosmetically appealing. However you lose many of the benefits of sleeping on the latex, which is what you are paying for.
  2. Polyester Fiber: Again in my opinion my response is the same as with urethane foam, No real benefit only cosmetic appearance enhancements.
  3. Wool Fiber: In this case there are real benefits. Wool is warmer in the winter and cooler in the summer. Wool naturally wicks moisture away from the surface of your skin, making you sleep cooler. 100% wool in the proper thickness will actually pass the 1633 FR tests. Wool is flame resistant and in the proper weight will offer sufficient thermal insulation to meet the open flame test requirements.
  4. Cotton Fiber: In this application using cotton quilted into a cover that sits between the sleeper and the surface of the latex core, I simply don’t like it. Cotton unlike wool is a much firmer fiber than wool batting, so in effect you very much compromise the soft latex comfort layer.

In conclusion, wool or a thin FR sock is the best way to go on a latex mattress. Wool and latex are really the perfect marriage for achieving surface feel with a great natural story.

A review of Dreamfoam’s latex mattress on Amazon made me think. And, I got quite upset. While Dreamfoam is a competitor of ours, I realized that inevitably this will happen to us. Someone will post a baseless review about Spindle that is totally untrue and without merit.

What has Dreamfoam done wrong? They claim that it is a 10” mattress which describes the overall height. Plus, it clearly states that it uses only three-inches of latex in the description and there is a photo depicting that it only has three-inches of talalay inside of the mattress.

Does this deserve a one-star review? I don’t think so. Am I crazy to think that the onus is on the person buying to at least read the description before purchasing? I don’t see this as being deceptive. Am I missing something? Actually, Dreamfoam is giving more information about the product than you could get at your local mattress chain store.

What should Dreamfoam do? Should they respond and feed the troll or ignore it? I'm not sure.

Do they change the product name/description as suggested? Then, do people get upset when they read the product name as a 3” latex mattress and receive a 10” latex mattress? It is a no win situation.

I just hope that this one review doesn’t dissuade someone from buying this mattress. In my mind, it just isn’t fair. As long as you have an Amazon account, you can write a review without even buying the product through Amazon.

In the end, I believe that Amazon should have two sets of reviews, one from verified purchasers and one from anyone else. At least as a consumer, it helps me in making my buying decision to have these segregated.  Yes, Amazon does identify who purchased and who didn’t, but it would be a lot easier if it was broken out. Like this person figured out that 85% of the some 200 reviews for this mattress where not verified. It doesn’t take away from the fact these could be real reviews. I would just want to know.

As you may know, Latex International has filed for Bankruptcy. Fortunately, this is Chapter 11 which allows them to continue operating and clear some debt. This is bad news for any of their suppliers because they will only get pennies on the dollar.

 

But, for the rest us, this could be a good thing. While Latex International is a not a supplier of ours, we hope that they will come out of this for the better. Having more options in the market place is a good thing. It helps keeps latex fairly priced and ensures that good quality materials are being produced.

With great regret, we have decided to no longer offer synthetic latex in our mattresses. The tidal wave of information on the interwebs is too much to overcome. People just want a natural latex mattress and there is a perception that synthetic is a bad thing.

 

We’ve have been refocusing towards natural latex since the beginning of the year and have seen our sales skyrocket. Before we would recommend synthetic latex and would tell people of the benefits, but very few would buy our mattress in spite of the cost savings. They walked away confused. In the end, we found going with the flow is better than trying to fight up stream.

 

For those that have one and wondering why they bought one and if it was a mistake, this is no indication that we are not happy with the product. Quite the contrary. I sleep on the synthetic and will continue to sleep on it. If consumer sentiment was different, we would continue to offer it. Unfortunately, this is not the case.

 

When there is a greater understanding of synthetic latex and the durability, quality, and comfort of it, we will happily begin offering and promoting it again. Until then, we bid farewell to our good friend, synthetic latex. I’ll be seeing you tonight, though.

Have you heard mattress retailers make some of the following claims?

We will beat anybody’s price on the same product or your mattress is free!

Our Price Guarantee…if you find the same mattress at another store for less we will match the price and give you an additional 10% discount!

So on and so on. Almost every major mattress retailer makes these kinds of claims. 

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